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API performance degradation

Dec 09 at 03:34pm CET
Affected services
API
Dashboard

Resolved
Dec 09 at 03:34pm CET

Over the weekend, during a period of unusually high load, our API experienced performance degradation caused by a database misconfiguration. The configuration inadvertently capped read/write operations and resulted in CPU resource constraints, creating a bottleneck under peak traffic conditions.

Following a thorough investigation, we optimized the database configuration to address these limitations. This resolution has led to a measurable improvement in API latency of up to 20%.

To mitigate the risk of similar occurrences, we are implementing enhanced monitoring and proactive configuration reviews to ensure consistent performance, even during high-demand scenarios.