Previous incidents

February 2025
Feb 04, 2025
1 incident

Webhooks degraded

Degraded

Resolved Feb 04 at 12:59pm CET

We've identified the issue and deployed a patch. Thanks!

1 previous update

January 2025
Jan 25, 2025
1 incident

Indexer degraded

Degraded

Resolved Jan 26 at 04:00pm CET

We have identified the root cause and have issued a patch. The transactions with status pending should now be either confirmed or cancelled.

1 previous update

December 2024
Dec 11, 2024
1 incident

Authentication and dashboard issues

Downtime

Resolved Dec 11 at 10:13am CET

Post Mortem: We got a huge influx of requests that overwhelmed the API. Ee've scalated the services and are actively working on mitigating the issue in future occasions.

1 previous update

Dec 09, 2024
1 incident

API performance degradation

Resolved Dec 09 at 03:34pm CET

Over the weekend, during a period of unusually high load, our API experienced performance degradation caused by a database misconfiguration. The configuration inadvertently capped read/write operations and resulted in CPU resource constraints, creating a bottleneck under peak traffic conditions.

Following a thorough investigation, we optimized the database configuration to address these limitations. This resolution has led to a measurable improvement in API latency of up to 20%.

To mitigate...