Previous incidents
Webhooks degraded
Resolved Feb 04 at 12:59pm CET
We've identified the issue and deployed a patch. Thanks!
1 previous update
Indexer degraded
Resolved Jan 26 at 04:00pm CET
We have identified the root cause and have issued a patch. The transactions with status pending should now be either confirmed or cancelled.
1 previous update
Authentication and dashboard issues
Resolved Dec 11 at 10:13am CET
Post Mortem: We got a huge influx of requests that overwhelmed the API. Ee've scalated the services and are actively working on mitigating the issue in future occasions.
1 previous update
API performance degradation
Resolved Dec 09 at 03:34pm CET
Over the weekend, during a period of unusually high load, our API experienced performance degradation caused by a database misconfiguration. The configuration inadvertently capped read/write operations and resulted in CPU resource constraints, creating a bottleneck under peak traffic conditions.
Following a thorough investigation, we optimized the database configuration to address these limitations. This resolution has led to a measurable improvement in API latency of up to 20%.
To mitigate...